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What To Do When We Are Closed

(After opening hours, due to staff training afternoons & on bank holidays)

NHS111

In the case of urgent need

In the case of urgent need when the practice is closed please call NHS111 by dialling 111 to speak to a fully trained adviser who will assess your symptoms, give advice, arrange for you to speak directly to a health professional or send an ambulance if necessary. 

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.


What to do in an Emergency

For emergency hospital admission (e.g. Suspected heart attack, severe breathing difficulties, severe bleeding, unconcious patient)

Call 999 for an Ambulance


Training Closures

On 10 afternoons a year, from 13:00, the practice will be closed for staff training.

The East Kent Coastal Primary Care Trust gives protected time for the doctors, nurses and other staff for education and development of the practice. We will advertise these days in advance both on the website and at reception.

Emergency cover for problems that cannot wait until the next day is provided from 13:00 by telephoning 111.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  


Further Information

Web - www.healthhelpnow-nhs.net

Twitter - @NHSHealthHelp / #healthhelpnow

Facebook - https://www.facebook.com/nhshealthhelpnow  

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Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website