Our Staff

Doctors

Dr S Grover

MB BS - GP Partner

Registered 1988 St Thomas Hospital, London. Providing maternity, child health surveillance and some minor surgery in addition to general medical services. Dr Grover qualified at St Thomas Hospital, London and has since worked in hospitals in Jersey, Worcester, Canterbury and Lincolnshire. He completed his vocational training in the Dover area. He joined the practice in 1997 and has a special interest in psychiatry and has responsibility within the practice for clinical governance and is the senior partner.

Nurses

Lyndsey, Sue, Michelle. Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Healthcare Assistants

Deborah, Laney. Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Practice Management

Mrs L Hardaker The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Lisa Hardaker

Practice Manager

Administration

Megan, Janet, Kerry, Ghusoun.

Receptionists

Karen, Jackie, Jo,.Sam, Georgia All our receptionists are here to help you. They have a difficult job to do, with phone calls and enquiries descending on them from every direction. They have to judge the urgency of your request, so please help them by providing them with the information they need. They have been trained to make these enquiries so that you can be helped in the most appropriate way. Provision can be made for you to speak confidentially with staff. Please speak to them if you have a problem and they will do their best to help - but please remember that we have limited resources so cannot always provide a solution.

Secretaries

The doctors' secretaries have many diverse duties which include specific areas of responsibility, such as Child Protection, Cytology as well the more obvious of preparing referral letters and providing our doctors with professional support.

Elaine Mair

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Community Midwives

Our midwife holds a clinic at the surgery on Wednesday mornings and works closely with the doctors to provide antenatal and postnatal care. Appointments can be made via reception or she can be contacted via Queen Elizabeth the Queen Mother Hospital on (01843) 225544. Please ask for 'Lavender Team.'

Community Nurses

The counsellors work with the practice three days a week and are available to help with bereavement, anxiety/stress management, adolescent problems, family and relationship problems, mild depressive and phobic symptoms together with mild eating and addiction problems. They can also discuss sexual and sexuality issues. The counsellors are able to see patients over the age of 16; all referrals are made through the doctors.

Counsellors

The counsellors work with the practice three days a week and are available to help with bereavement, anxiety/stress management, adolescent problems, family and relationship problems, mild depressive and phobic symptoms together with mild eating and addiction problems. They can also discuss sexual and sexuality issues. The counsellors are able to see patients over the age of 16; all referrals are made through the doctors.

Physiotherapists

We have a physiotherapist who offers appointments between 16:30 – 18:00 hours, Monday - Friday. Referrals are made by the doctors.